SwapCircle is built to help real people buy and sell real items faster and safer. To keep the marketplace clean, fair, and useful for everyone, we apply a few limits and rules on how listings and features are used.

These rules protect honest sellers, serious buyers, and the overall quality of the platform.

 

Why These Rules Exist

Free-for-all marketplaces often become noisy, crowded, and full of fake or duplicate ads. SwapCircle uses fair-use limits to:

    1. Reduce spam and fake listings

    2. Give every seller a fair chance

    3. Keep listings relevant and trustworthy

    4. Improve buyer confidence

 

Listing Rules – Listings that break these rules may be removed without refund.

    • One item = one listing

    • Duplicate listings for the same item are not allowed

    • Reusing the same photos across multiple listings may result in removal

    • Misleading titles, prices, or descriptions are not allowed

 

 

Listing Duration & Renewals – This keeps listings fresh and relevant for buyers.

    • Regular listings are live for 15 days

    • Expired listings can be renewed for a short period

    • After repeated renewals, a listing must be reposted as new

 

 

Boosting & Visibility Limits – These limits ensure visibility tools remain effective for everyone.

To prevent unfair exposure and abuse:

1. Boost to Top

      • Can only be used once every 48 hours per listing

      • Limited number of boosts per listing

2. Top & Featured Listings

      • A listing cannot be Top and Featured at the same time

      • Switching between visibility options may require a short waiting period

 

Editing & Price Changes – Genuine updates are always allowed.

    • Excessive edits made only to avoid listing expiry are not allowed

    • Frequent price changes meant to manipulate visibility may be flagged

 

 

Reviews & Ratings  Abuse of the review system may result in account restrictions.

    • Reviews must be based on real interactions

    • One review per buyer per listing

    • Fake, abusive, or retaliatory reviews will be removed

 

 

Reporting & False Reports

We encourage users to report suspicious listings or behaviour.
However:

    • Repeated false or malicious reports are not allowed

    • Abuse of the reporting system may lead to penalties

 

Account Sharing & Bundle Misuse – Unused bundle features do not carry forward after expiry.

    • Accounts are personal and must not be shared

    • Listing bundles and paid features are tied to one account

    • Sharing or reselling features may result in suspension

 

 

What Happens If Rules Are Broken?  In serious cases, no refunds will be issued.

Depending on the situation, SwapCircle may:

    • Remove a listing

    • Limit certain features

    • Temporarily suspend an account

    • Permanently ban repeat offenders

 

 

Our Commitment: We apply these rules fairly and consistently. Our goal is not punishment, but a marketplace where good sellers succeed and buyers feel safe. If you believe a mistake was made, you can always contact support for review.

 

Need Help?

📧 admin@swapcircle.ug